Listening Skills – The Ultimate Soft Skills
Formation
Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren’t sure you were understanding them, or even paying attention?
The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.
Objectifs opérationnels
Create better connections with everyone in the workplace
Become a better communicator
Improve all work relationships
Modalités d’évaluation de la formation
- A willingness to listen to others
- A desire to learn from colleagues, customers, clients and bosses
Compétences visées
- Junior executives
- Account representatives
- Line workers
- Managers
Contenu du programme
29h
Focusing on the true challenge of listening carefully
The Body Language of Listening
You can be a Communication Skills Master
Votre formateur
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Reviews (1)
The presenter provided great tips for communication for various environments (in and out of work).
